Manager People & Culture


JOB SUMMARY:

The Manager People & Culture will be responsible for developing and implementing a people strategy that enables employees at Zindagi Trust to thrive in their roles while advancing the organization’s vision and goals. This role is central to cultivating a positive, inclusive, and high-performing workplace culture. The ideal candidate will oversee and lead all facets of Human Resources, including talent acquisition, employee engagement, performance management, and organizational development, ensuring the organization attracts, retains, and develops exceptional talent.

This role will be based at Zindagi Trust's Head Office in Karachi and will report to the Director of Operations.

Key Responsibilities: 

1. Talent Acquisition & Onboarding:

  • Oversee the end-to-end recruitment process for management and teaching positions, including drafting job descriptions, sourcing candidates, conducting interviews, and onboarding new hires.
  • Develop and execute recruitment strategies to attract mission-driven talent.
  • Design and deliver onboarding programs to ensure new employees integrate smoothly into the organization.
  • Design and implement training programs to enhance the interviewing skills of hiring managers and interview panels, ensuring a consistent and professional candidate experience.

 

2. Performance Management:

  • Manage the performance management cycle, ensuring it is fair, transparent, and inclusive while aligning individual, team, and organizational objectives.
  • Establish clear performance metrics and key performance indicators (KPIs) to evaluate employee contributions effectively.
  • Provide coaching and support to team members and managers on performance improvement plans.
  • Promote a feedback culture by facilitating regular performance discussions.

 

3. Policies & Compliance:

  • Review, implement, and regularly update HR policies to ensure alignment with legal requirements, organizational values, and best practices.
  • Conduct regular reviews of compensation structures and benefit packages to ensure they remain competitive and attractive to top talent.
  • Ensure effective governance structures are in place to monitor and evaluate HR practices.
  • Provide regular training and support to managers and employees on the organization’s policies, ensuring clear understanding and compliance.

 

4. HR Operations:

  • Oversee the day-to-day HR operations, ensuring smooth and efficient functioning across all HR processes and activities.
  • Manage employee data and ensure accurate and up-to-date records.
  • Collaborate with the Finance department to ensure administration of payroll, benefits, and compensation, including timely processing of salary disbursements, and management of employee benefits.
  • Monitor and manage leave and attendance records for head office and school employees.

 

5. Culture & Leadership:

  • Cultivate a positive and inclusive workplace culture through effective communication and employee engagement initiatives that align with the overall business strategy and organizational values.
  • Develop strong relationships within the team, nurturing trust and encouraging collaboration.
  • Conduct regular check-ins with employees to gather feedback and gain insights into their experiences.
  • Act as a primary point of contact for employee concerns, offering guidance and support to resolve issues.

 

Qualification and Skills Requirements:

  • Bachelor’s or Master’s degree in business administration, organizational psychology, social sciences, or related discipline(s)
  • 8 - 12 years of experience in Human Resources, preferably in the non-profit, educational or development sectors.
  • Understanding of change management processes and how to effectively implement people and culture initiatives within an organization.
  • Understanding of HR operations, including payroll, benefits administration, compliance, and employee record management, with a proven ability to manage these functions efficiently and accurately.
  • Demonstrated ability to handle HR processes seamlessly, ensuring timely execution of critical tasks such as recruitment, performance reviews, and compensation.
  • Strong problem-solving skills and a proactive approach to addressing HR challenges and improving operational efficiencies.
  • Excellent verbal and written communication skills.
  • Strong ability to build relationships, influence, and engage with diverse groups of people across the organization.
  • Familiarity with local labor laws and HR best practices.

 

How to Apply:
Interested candidates should submit their CV and a cover letter to [email protected]. Please include “Manager People and Culture” in the subject line. Applications will be accepted on a rolling basis until the position is filled.

JOB SUMMARY:

The Manager People & Culture will be responsible for developing and implementing a people strategy that enables employees at Zindagi Trust to thrive in their roles while advancing the organization’s vision and goals. This role is central to cultivating a positive, inclusive, and high-performing workplace culture. The ideal candidate will oversee and lead all facets of Human Resources, including talent acquisition, employee engagement, performance management, and organizational development, ensuring the organization attracts, retains, and develops exceptional talent.

This role will be based at Zindagi Trust's Head Office in Karachi and will report to the Director of Operations.

Key Responsibilities: 

1. Talent Acquisition & Onboarding:

  • Oversee the end-to-end recruitment process for management and teaching positions, including drafting job descriptions, sourcing candidates, conducting interviews, and onboarding new hires.
  • Develop and execute recruitment strategies to attract mission-driven talent.
  • Design and deliver onboarding programs to ensure new employees integrate smoothly into the organization.
  • Design and implement training programs to enhance the interviewing skills of hiring managers and interview panels, ensuring a consistent and professional candidate experience.

 

2. Performance Management:

  • Manage the performance management cycle, ensuring it is fair, transparent, and inclusive while aligning individual, team, and organizational objectives.
  • Establish clear performance metrics and key performance indicators (KPIs) to evaluate employee contributions effectively.
  • Provide coaching and support to team members and managers on performance improvement plans.
  • Promote a feedback culture by facilitating regular performance discussions.

 

3. Policies & Compliance:

  • Review, implement, and regularly update HR policies to ensure alignment with legal requirements, organizational values, and best practices.
  • Conduct regular reviews of compensation structures and benefit packages to ensure they remain competitive and attractive to top talent.
  • Ensure effective governance structures are in place to monitor and evaluate HR practices.
  • Provide regular training and support to managers and employees on the organization’s policies, ensuring clear understanding and compliance.

 

4. HR Operations:

  • Oversee the day-to-day HR operations, ensuring smooth and efficient functioning across all HR processes and activities.
  • Manage employee data and ensure accurate and up-to-date records.
  • Collaborate with the Finance department to ensure administration of payroll, benefits, and compensation, including timely processing of salary disbursements, and management of employee benefits.
  • Monitor and manage leave and attendance records for head office and school employees.

 

5. Culture & Leadership:

  • Cultivate a positive and inclusive workplace culture through effective communication and employee engagement initiatives that align with the overall business strategy and organizational values.
  • Develop strong relationships within the team, nurturing trust and encouraging collaboration.
  • Conduct regular check-ins with employees to gather feedback and gain insights into their experiences.
  • Act as a primary point of contact for employee concerns, offering guidance and support to resolve issues.

 

Qualification and Skills Requirements:

  • Bachelor’s or Master’s degree in business administration, organizational psychology, social sciences, or related discipline(s)
  • 8 - 12 years of experience in Human Resources, preferably in the non-profit, educational or development sectors.
  • Understanding of change management processes and how to effectively implement people and culture initiatives within an organization.
  • Understanding of HR operations, including payroll, benefits administration, compliance, and employee record management, with a proven ability to manage these functions efficiently and accurately.
  • Demonstrated ability to handle HR processes seamlessly, ensuring timely execution of critical tasks such as recruitment, performance reviews, and compensation.
  • Strong problem-solving skills and a proactive approach to addressing HR challenges and improving operational efficiencies.
  • Excellent verbal and written communication skills.
  • Strong ability to build relationships, influence, and engage with diverse groups of people across the organization.
  • Familiarity with local labor laws and HR best practices.

 

How to Apply:
Interested candidates should submit their CV and a cover letter to [email protected]. Please include “Manager People and Culture” in the subject line. Applications will be accepted on a rolling basis until the position is filled.